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PIL: how the Indonesia import delivery order (D/O) actually gets released

Free time runs 0–7 days from actual time of arrival (ATA), counted in calendar days and including public holidays; overage charges then step up by band.

Updated 2026-09-21Ports covered: Jakarta / SemarangChecklist basis: the carrier's current notice governs

1. Prerequisites — clear these or nothing is released

The problem with a D/O is rarely the volume of paperwork; it is getting stuck on one prerequisite. Until that is cleared, no amount of chasing helps. With this carrier you clear the following first:

2. Document checklist

Document / letterKey points
Endorsed bill of lading (B/L)
Commercial invoice / packing list
NPWPThe name must match the consignee
Application fieldsB/L number / vessel name / container number / consignee
Additional fields for an extensionDate extended to

3. Timing and cut-offs

MilestoneNotes
Standard releaseNo LOI required
Extended releaseA separate procedure, handled apart from standard release
Free time0–7 days after arrival (calendar days, public holidays included)

4. Where this carrier most often trips people up

  1. Free time includes public holidays — do not count it in working days or you will misjudge when overage starts.
  2. There is no mandatory LOI, but the endorsed bill of lading and the NPWP are still indispensable.
  3. Overage charges step up by band: raise the alert when 3 days are left, do not wait for the next band.

5. What comes after the D/O

Receiving the D/O only means the right to take delivery has landed. After that comes PIB (BC 2.0) filing → duty payment → inspection or release → container pick-up and delivery. The D/O file and the customs file are two separate sets, but they share the same core fields (bill of lading number, container number, consignee, tax ID), and any mismatch in those fields sends both ends back and forth for corrections. When we handle a D/O we cross-check both sets of fields together.

D/O requirements at other carriers

This page is compiled from the public rules and the carrier's stated positions seen in day-to-day Indonesian import practice, and is for business reference only; it does not constitute legal, customs or pricing advice. Each carrier's document list, cut-offs and charges change continually, so the carrier's current notice and official announcements always govern; actual charges and accounts follow the carrier's invoice, and this page lists no amounts and no account numbers. Wuhan Freedom International Logistics Co., Ltd. · Licensed PPJK in Indonesia · Jakarta / Semarang / Wuhan.