1. Prerequisites — clear these or nothing is released
The problem with a D/O is rarely the volume of paperwork; it is getting stuck on one prerequisite. Until that is cleared, no amount of chasing helps. With this carrier you clear the following first:
- The power of attorney must be signed in full — an incomplete signature page is the single most common reason a file is returned.
- Stamp duty: any single transaction above IDR 5,000,000 must carry IDR 10,000 of stamp duty.
- Container deposits by cargo type: steel, steel coils, metal scrap, aluminium alloy ingots, marble blocks and stone all carry a fixed deposit, charged per container.
2. Document checklist
| Document / letter | Key points |
|---|---|
| Power of attorney (Surat Kuasa) | Must be signed in full |
| Invoice or packing list | Must show the overseas notify party's address |
| Cover letter / explanatory letter | Submitted with the file |
| NPWP | Name must match the consignee on the bill of lading; it is printed on the final invoice |
| Endorsed bill of lading (B/L endorsed) | Endorsed by the consignee |
| Notice of arrival (NOA) | — |
| D/O fee invoice / DNP document | Issued by the carrier |
| Proof of payment | Submitted once payment is completed |
3. Timing and cut-offs
| Milestone | Notes |
|---|---|
| Same-day cut-off | Submit before 15:00; anything later rolls to the next business day |
| Release documents go live at the terminal | Automatically live 30–45 minutes after the documents are issued |
4. Where this carrier most often trips people up
- The power of attorney is really a four-in-one pack: customs power of attorney + release authorisation + release application letter + container borrowing letter. All four are lodged together, not as a single sheet.
- The carrier name and the invoice heading must line up: if the NPWP name does not match the consignee, the final invoice is issued wrong and correcting it afterwards is painful.
- Don't miss the deposit cargo types: the fixed deposit for steel and the like is charged per container, and it is easily left out of a quote.
5. What comes after the D/O
Receiving the D/O only means the right to take delivery has landed. After that comes PIB (BC 2.0) filing → duty payment → inspection or release → container pick-up and delivery. The D/O file and the customs file are two separate sets, but they share the same core fields (bill of lading number, container number, consignee, tax ID), and any mismatch in those fields sends both ends back and forth for corrections. When we handle a D/O we cross-check both sets of fields together.
D/O requirements at other carriers
This page is compiled from the public rules and the carrier's stated positions seen in day-to-day Indonesian import practice, and is for business reference only; it does not constitute legal, customs or pricing advice. Each carrier's document list, cut-offs and charges change continually, so the carrier's current notice and official announcements always govern; actual charges and accounts follow the carrier's invoice, and this page lists no amounts and no account numbers. Wuhan Freedom International Logistics Co., Ltd. · Licensed PPJK in Indonesia · Jakarta / Semarang / Wuhan.