1. Prerequisites — clear these or nothing is released
The problem with a D/O is rarely the volume of paperwork; it is getting stuck on one prerequisite. Until that is cleared, no amount of chasing helps. With this carrier you clear the following first:
- Everything in hard copy: the documents are submitted as hard-copy originals; scans are not accepted.
- The no-original release request must carry a duty stamp — without one the file is returned outright.
- The electronic release is issued only after payment has cleared; filing the request is not what triggers it.
2. Document checklist
| Document / letter | Key points |
|---|---|
| Endorsed bill of lading (B/L) | Original |
| Power of attorney (Surat Kuasa) | Original |
| Container release request letter | Original |
| No-original release request letter | Original; must carry a duty stamp |
| Proof of payment | Original — the transfer slip |
| Consignee signature and stamp | Signed and stamped by the consignee |
3. Timing and cut-offs
| Milestone | Notes |
|---|---|
| Process | Confirm the clearance agent → invoice draft → payment → submit the complete originals → consignee signs and stamps → electronic release issued |
| Release point | After payment has cleared |
4. Where this carrier most often trips people up
- The duty stamp is the critical choke point: a no-original release request without one is returned every time.
- Originals have to be submitted in the form the carrier requires — do not expect to get the process started by sending scans.
- Payment and release run in series: until the funds have landed, nothing downstream starts.
5. What comes after the D/O
Receiving the D/O only means the right to take delivery has landed. After that comes PIB (BC 2.0) filing → duty payment → inspection or release → container pick-up and delivery. The D/O file and the customs file are two separate sets, but they share the same core fields (bill of lading number, container number, consignee, tax ID), and any mismatch in those fields sends both ends back and forth for corrections. When we handle a D/O we cross-check both sets of fields together.
D/O requirements at other carriers
This page is compiled from the public rules and the carrier's stated positions seen in day-to-day Indonesian import practice, and is for business reference only; it does not constitute legal, customs or pricing advice. Each carrier's document list, cut-offs and charges change continually, so the carrier's current notice and official announcements always govern; actual charges and accounts follow the carrier's invoice, and this page lists no amounts and no account numbers. Wuhan Freedom International Logistics Co., Ltd. · Licensed PPJK in Indonesia · Jakarta / Semarang / Wuhan.