1. Prerequisites — clear these or nothing is released
The problem with a D/O is rarely the volume of paperwork; it is getting stuck on one prerequisite. Until that is cleared, no amount of chasing helps. With this carrier you clear the following first:
- Three conditions for release: ① all outstanding charges paid, including demurrage and detention; ② the import documents complete; ③ the endorsed original bill of lading surrendered — on a seaway bill, proof of identity takes its place.
- Ask about the charges before applying for an extension: confirm how the extension charge is worked out first, then run the application. Not the other way round.
2. Document checklist
| Document / letter | Key points |
|---|---|
| Endorsed bill of lading (B/L) | The original must be endorsed; a seaway bill is accepted on proof of identity |
| Power of attorney (Surat Kuasa) | In the prescribed format |
| LOI | — |
| DNP documents | — |
| Proof of payment | — |
| NPWP + HS code (at least 4 digits) | Regulator-mandated item |
3. Timing and cut-offs
| Milestone | Notes |
|---|---|
| Arrival notice | Issued 2 days before the vessel arrives on short-haul services; at least 5 days before arrival on long-haul services |
| Obtaining the arrival notice | Issued by the carrier — worth confirming the arrangement well in advance |
| Extended release | Charged as the USD amount × the prevailing exchange rate, plus an administrative fee |
4. Where this carrier most often trips people up
- Extension charges move with the exchange rate: the charge is set in USD and converted at the day's rate, so the longer you wait the more it costs. Earlier is cheaper.
- A 4-digit HS code is mandatory, and the NPWP is required in the same way — one item missing and the file will not move.
- Note when the arrival notice goes out: 2 days on short haul, 5 days on long haul, and plan your document preparation backwards from that.
5. What comes after the D/O
Receiving the D/O only means the right to take delivery has landed. After that comes PIB (BC 2.0) filing → duty payment → inspection or release → container pick-up and delivery. The D/O file and the customs file are two separate sets, but they share the same core fields (bill of lading number, container number, consignee, tax ID), and any mismatch in those fields sends both ends back and forth for corrections. When we handle a D/O we cross-check both sets of fields together.
D/O requirements at other carriers
This page is compiled from the public rules and the carrier's stated positions seen in day-to-day Indonesian import practice, and is for business reference only; it does not constitute legal, customs or pricing advice. Each carrier's document list, cut-offs and charges change continually, so the carrier's current notice and official announcements always govern; actual charges and accounts follow the carrier's invoice, and this page lists no amounts and no account numbers. Wuhan Freedom International Logistics Co., Ltd. · Licensed PPJK in Indonesia · Jakarta / Semarang / Wuhan.