1. Prerequisites — clear these or nothing is released
The problem with a D/O is rarely the volume of paperwork; it is getting stuck on one prerequisite. Until that is cleared, no amount of chasing helps. With this carrier you clear the following first:
- Get the CGL (container guarantee letter) done first: prepared on the official template, signed by a director, on the consignee's letterhead, and handed to the carrier's Indonesian agent as a hard-copy original — scans are not accepted. The CGL is the key that opens the door; without it nothing else moves.
- Semarang (TPKS) has its own mandatory set: the endorsed original bill of lading or seaway bill + ID card + an original power of attorney addressed to the terminal operator + the CGL. All four, or nothing moves.
- Ports the release can cover: Jakarta NPCT1 / Cikarang dry port / Semarang TPKS / Surabaya TPS — each port asks for a different set.
2. Document checklist
| Document / letter | Key points |
|---|---|
| CGL container guarantee letter | Official template + director's signature + consignee letterhead + hard-copy original |
| Copy of the director's ID card / passport | For identity checking |
| Endorsed bill of lading | — |
| NPWP | — |
| HS code (at least 4 digits) | — |
3. Timing and cut-offs
| Milestone | Notes |
|---|---|
| When release data becomes visible | From 2 days before ETA |
| Free time | Checked shipment by shipment; the number of days follows the carrier's current position |
| Empty return depot / return date | Handled at the depot designated by the carrier |
| Ports where release is available | Jakarta NPCT1 / Cikarang dry port / Semarang TPKS / Surabaya TPS |
4. Where this carrier most often trips people up
- The bill of lading type decides whether you file anything at all: seaway bill and telex-release shipments need no document submission — payment confirmation alone releases them; OBL shipments must surrender the endorsed original before the vessel arrives.
- The CGL is a one-off: once it is in place later shipments are easy, so don't redo it every time.
- Semarang runs on a different path: the local depot receives the documents and submits them to the terminal — don't schedule it on the Jakarta rhythm.
5. What comes after the D/O
Receiving the D/O only means the right to take delivery has landed. After that comes PIB (BC 2.0) filing → duty payment → inspection or release → container pick-up and delivery. The D/O file and the customs file are two separate sets, but they share the same core fields (bill of lading number, container number, consignee, tax ID), and any mismatch in those fields sends both ends back and forth for corrections. When we handle a D/O we cross-check both sets of fields together.
D/O requirements at other carriers
This page is compiled from the public rules and the carrier's stated positions seen in day-to-day Indonesian import practice, and is for business reference only; it does not constitute legal, customs or pricing advice. Each carrier's document list, cut-offs and charges change continually, so the carrier's current notice and official announcements always govern; actual charges and accounts follow the carrier's invoice, and this page lists no amounts and no account numbers. Wuhan Freedom International Logistics Co., Ltd. · Licensed PPJK in Indonesia · Jakarta / Semarang / Wuhan.