1. Prerequisites — clear these or nothing is released
The problem with a D/O is rarely the volume of paperwork; it is getting stuck on one prerequisite. Until that is cleared, no amount of chasing helps. With this carrier you clear the following first:
- Original D/O documents, endorsement completed — hard copy originals.
- Nothing is released until payment has landed: they then issue the electronic delivery order or hand over the original delivery order.
- Telex release is an accepted alternative: put the bill of lading on telex release and the originals can be waived.
- Originals need review time once received: they normally come back the same day or the next, and chasing is not entertained when volumes are heavy.
2. Document checklist
| Document / letter | Key points |
|---|---|
| Original D/O documents | Hard copy originals, endorsement completed |
| Invoicing details | Company name, tax ID and similar; supplied when an invoice is needed |
| LCL cargo, same process | No distinction between FCL and LCL |
3. Timing and cut-offs
| Milestone | Notes |
|---|---|
| Form of submission | Originals, as currently required by the carrier |
| Review response | Same day or the day after the documents are received |
| Release point | After the originals are received and payment has landed |
4. Where this carrier most often trips people up
- Allow transit time for the originals: paper documents take a while to move, so urgent shipments need everything ready early.
- Chasing during the review window gets you nowhere: get an urgent file complete well before the last day.
- Tracking where the originals are works better than calling repeatedly for status.
5. What comes after the D/O
Receiving the D/O only means the right to take delivery has landed. After that comes PIB (BC 2.0) filing → duty payment → inspection or release → container pick-up and delivery. The D/O file and the customs file are two separate sets, but they share the same core fields (bill of lading number, container number, consignee, tax ID), and any mismatch in those fields sends both ends back and forth for corrections. When we handle a D/O we cross-check both sets of fields together.
D/O requirements at other carriers
This page is compiled from the public rules and the carrier's stated positions seen in day-to-day Indonesian import practice, and is for business reference only; it does not constitute legal, customs or pricing advice. Each carrier's document list, cut-offs and charges change continually, so the carrier's current notice and official announcements always govern; actual charges and accounts follow the carrier's invoice, and this page lists no amounts and no account numbers. Wuhan Freedom International Logistics Co., Ltd. · Licensed PPJK in Indonesia · Jakarta / Semarang / Wuhan.