1. Prerequisites — clear these or nothing is released
The problem with a D/O is rarely the volume of paperwork; it is getting stuck on one prerequisite. Until that is cleared, no amount of chasing helps. With this carrier you clear the following first:
- The power of attorney (SK DO) must arrive as a hard-copy original; a scan is not enough.
- An original bill of lading is refused: the B/L must already be telex-released or endorsed, and carry the consignee's company stamp.
- The certificate of origin has to be in the system format: an electronic COO must follow the Indonesian National Single Window (LNSW) format and be stamped; other formats are not accepted.
2. Document checklist
| Document / letter | Key points |
|---|---|
| Electronic certificate of origin (e-COO) | Must be in the National Single Window (LNSW) system format and stamped |
| Stamped telex-release bill of lading | Must carry the consignee's company stamp |
| Release authorisation (SK DO) | Must be sent as a hard-copy original |
| Company stamp | Affixed to the bill of lading |
| Release / clearance draft confirmation | The consignee must confirm it and supply the certificate of origin |
3. Timing and cut-offs
| Milestone | Notes |
|---|---|
| Process | Electronic correspondence together with hard-copy originals |
| Agent | A local Indonesian agency |
| Payment terms | Project-type work commonly runs on "70% before the work starts, 30% on completion" |
4. Where this carrier most often trips people up
- The hard-copy requirement is the one most often missed, and by the time it surfaces the documents are already in motion — arrange the flow of originals early.
- An original bill of lading is the wrong thing to hand over: it is refused and the trip is wasted.
- A wrong-format certificate of origin has to be remade — the stamp and the system format must both be satisfied.
5. What comes after the D/O
Receiving the D/O only means the right to take delivery has landed. After that comes PIB (BC 2.0) filing → duty payment → inspection or release → container pick-up and delivery. The D/O file and the customs file are two separate sets, but they share the same core fields (bill of lading number, container number, consignee, tax ID), and any mismatch in those fields sends both ends back and forth for corrections. When we handle a D/O we cross-check both sets of fields together.
D/O requirements at other carriers
This page is compiled from the public rules and the carrier's stated positions seen in day-to-day Indonesian import practice, and is for business reference only; it does not constitute legal, customs or pricing advice. Each carrier's document list, cut-offs and charges change continually, so the carrier's current notice and official announcements always govern; actual charges and accounts follow the carrier's invoice, and this page lists no amounts and no account numbers. Wuhan Freedom International Logistics Co., Ltd. · Licensed PPJK in Indonesia · Jakarta / Semarang / Wuhan.