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KMTC: how the Indonesia import delivery order (D/O) actually gets released

One process for every bill of lading status; only OBL shipments must surrender the original first and file the request afterwards.

Updated 2026-09-21Ports covered: Jakarta / SemarangChecklist basis: the carrier's current notice governs

1. Prerequisites — clear these or nothing is released

The problem with a D/O is rarely the volume of paperwork; it is getting stuck on one prerequisite. Until that is cleared, no amount of chasing helps. With this carrier you clear the following first:

2. Document checklist

Document / letterKey points
Original bill of lading + supporting documentsOBL status only; must be surrendered first
LOI + power of attorney + cover letter (three in one)The carrier supplies the official template
Copy of the director's ID documentID card / driving licence / passport
Company NPWP

3. Timing and cut-offs

MilestoneNotes
Carrier's official positionCharge enquiry / release and extension process / required documents (per the carrier's current announcements)
Late-release chargeFixed charge applied per bill of lading number

4. Where this carrier most often trips people up

  1. On an OBL the order is fixed: surrender first, apply second — reverse it and the request will not go through.
  2. Use the carrier's official template for the three-in-one letter — don't put together a format of your own.
  3. Read the carrier's official guide once before you start; it saves a round of top-ups.

5. What comes after the D/O

Receiving the D/O only means the right to take delivery has landed. After that comes PIB (BC 2.0) filing → duty payment → inspection or release → container pick-up and delivery. The D/O file and the customs file are two separate sets, but they share the same core fields (bill of lading number, container number, consignee, tax ID), and any mismatch in those fields sends both ends back and forth for corrections. When we handle a D/O we cross-check both sets of fields together.

D/O requirements at other carriers

This page is compiled from the public rules and the carrier's stated positions seen in day-to-day Indonesian import practice, and is for business reference only; it does not constitute legal, customs or pricing advice. Each carrier's document list, cut-offs and charges change continually, so the carrier's current notice and official announcements always govern; actual charges and accounts follow the carrier's invoice, and this page lists no amounts and no account numbers. Wuhan Freedom International Logistics Co., Ltd. · Licensed PPJK in Indonesia · Jakarta / Semarang / Wuhan.